VACANCY: REMOTE CUSTOMER CARE REPRESENTATIVE
Enter Your Information
Full Name
(Required)
First
Last
Phone Number
(Required)
Email
(Required)
Your Region in Ghana
(Required)
Age
(Required)
Do you have prior experience in customer service?
(Required)
Yes
No
If yes, where have you worked before, and for how long?
(Required)
What type of products or services did you handle in your previous role?
(Required)
What’s your highest level of education?
(Required)
Do you have experience handling eCommerce orders and customer complaints?
Yes
No
How do you handle a rude or angry customer? (Short answer)
(Required)
Imagine a customer’s order is delayed. How would you communicate this to them while keeping them satisfied? (Short answer)
(Required)
Write a short response to this scenario: A customer wants to return a product but doesn’t meet the return policy. How would you respond to make them feel heard while sticking to the policy?
(Required)
This a Remote Job, however it's full-time Job. Are you available to work full time?
Yes
No
Can you work weekends if needed?
(Required)
Yes
No
Do You Own A Laptop?
(Required)
Yes
No
Are you comfortable working with sales targets or upselling to customers?
(Required)
YES
NO
Why do you want to work with TK Store? (Short answer)
(Required)
Why do you want to work with TK Store?
(Required)
What do you think makes great customer service?
(Required)
