VACANCY: REMOTE FULL TIME CUSTOMER CARE REP | PROCUREMENT MANAGER NEEDED
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Full Name
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Phone Number
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Email
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Which City Do You Reside In
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Age
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Do you have prior experience in customer service?
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Do you have prior experience in procurement?
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If yes, where have you worked before, and for how long?
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What type of products or services did you handle in your previous role?
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What’s your highest level of education?
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Do you have experience handling eCommerce orders and customer complaints?
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How do you handle a rude or angry customer? (Short answer)
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Imagine a customer’s order is delayed. How would you communicate this to them while keeping them satisfied? (Short answer)
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Write a short response to this scenario: A customer wants to return a product but doesn’t meet the return policy. How would you respond to make them feel heard while sticking to the policy?
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This a Remote Job, however it's full-time Job. Are you available to work full time?
Yes
No
Occasionally, this job will require you to visit markets for Procurement, Are you okay with this?
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Yes
No
Can you work weekends if needed?
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Yes
No
Do You Own A Laptop?
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Yes
No
Are you comfortable working with sales targets or upselling to customers?
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YES
NO
Why do you want to work with TK Store?
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What do you think makes great customer service?
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